Legal
This Privacy Policy applies to Orozco's Commercial Equipment and Handling, LLC, doing business as Orozco's Racks ("Company," "we," "us," or "our"). We operate the website located at www.orozcosracks.com (the "Site") and provide industrial rack systems, installation, freight delivery, and warehouse design services primarily to business customers in South Texas and the U.S.-Mexico border region.
Our principal place of business is located at 4102 Santa Maria Ave, Laredo, TX 78041.
We collect information in two ways: information you provide to us directly, and information collected automatically when you use our Site.
Information You Provide Directly:
We collect this information when you submit our contact form, request a quote, call us, or communicate with us by email or messaging applications including WhatsApp.
Information Collected Automatically:
This information is collected through standard web analytics tools including Google Analytics. We use this data in aggregate form to understand how visitors use our Site and to improve our content and services.
We use the information we collect for the following purposes:
We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.
We share your information only in the following limited circumstances:
Service Providers: We may share your information with trusted third-party vendors who assist us in operating our business — including email service providers, web hosting services, and analytics platforms (such as Google Analytics). These vendors are contractually required to protect your information and may only use it to provide services to us.
Freight and Logistics Partners: For active projects, we may share your business address and contact information with freight carriers and logistics partners as necessary to coordinate delivery of your rack systems.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our legal rights or the safety of any person.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on our Site.
Our Site uses cookies — small text files stored on your device — and similar tracking technologies to improve your experience and collect analytics data. The cookies we use include:
Most web browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of certain features on our Site, including language preference saving.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to complete any active business relationship with you, and to comply with our legal obligations. Contact form submissions and project-related communications are typically retained for a minimum of three (3) years following the completion of a project or the date of last contact.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our Site is served over HTTPS with SSL/TLS encryption. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We encourage you to use caution when transmitting sensitive information and to contact us by phone if you have security concerns about a specific communication.
Our Site may contain links to third-party websites, including our freight and logistics partners, Interlake Mecalux, and social media platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies before providing any personal information.
Our Site and services are intended for business use by adults and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
To exercise any of these rights, please contact us using the information provided in Section 12 below. We will respond to verified requests within a reasonable timeframe.
Orozco's Commercial Equipment and Handling, LLC is a Texas-based company and operates in compliance with applicable Texas privacy laws. We do not sell personal data as defined under Texas law. If you are a Texas resident and have questions about your privacy rights, please contact us directly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by a prominent notice on our Site. Your continued use of our Site following the posting of changes constitutes your acceptance of those changes.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Orozco's Commercial Equipment and Handling, LLC
4102 Santa Maria Ave, Laredo, TX 78041
Phone: (210) 388-2046
Email: sales@orozcosracks.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM CT